What role does a controller have in a company?

The role of a controller in a company is critical to the financial health and reporting of the organization. A controller oversees the accounting department and ensures that financial statements are accurately prepared in accordance with accounting principles and regulations. They manage budgeting, financial reporting, and internal controls, serving as a key figure who analyzes financial data to inform business decisions. This position typically requires a strong understanding of finance, accounting practices, and regulations, highlighting the importance of accuracy and compliance in the financial aspects of the business.

In contrast, the other roles pertain to different areas of expertise: creating software applications falls under software development, managing IT support involves technical support and infrastructure management, while customer assistance is focused on addressing customer inquiries and issues, all of which do not align with the responsibilities of a controller.