What is "conflict resolution" aimed at achieving?

Conflict resolution is primarily aimed at reconciling differences and finding a peaceful and satisfactory solution to disagreements between parties. Option B accurately captures this goal, as effective conflict resolution seeks to resolve disputes in a way that is amicable, fostering understanding, cooperation, and mutual respect among the involved parties. The process emphasizes communication, empathy, and negotiation skills to ensure that all sides feel heard and valued, ultimately leading to a solution that minimizes hostility and promotes long-term relationships.

In contrast, instigating further disagreements, formally documenting grievances, or improving negotiation techniques do not align with the essence of conflict resolution. While documenting grievances might be a part of the overall process in some contexts, conflict resolution itself is focused on moving past the conflict rather than exacerbating it or simply recording the issues at hand. The aim is to find resolution, not just to improve various skills related to negotiation without resolution.